Whenever I train managers and supervisors on the importance of developing and expressing empathy toward those they manage, I get outward assurances that they understand and agree (through nods and uh-huh’s), but I can see behind their eyes that this idea is filled with concern. If they were honest about this practice, most of them … Read more
I recently watched an episode of “Naked and Afraid” on the Discovery Channel. Yes, I’ll admit to being a fan of the show. The sociological landscape gets really intriguing when you set a male and female who are total strangers, in the middle of some uninhabitable region on the earth, without supplies of food and … Read more
I regularly use customized 360 assessments in my consulting practice. After a couple meetings with the client and some candid conversations with peer, up-line and down-line employees, I design a set of questions that cover eight different quadrants having to do with workplace relationships, leadership, and communication. A specified number of participants complete an anonymous … Read more