The Sympathy Trap

Whenever I train managers and supervisors on the importance of developing and expressing empathy toward those they manage, I get outward assurances that they understand and agree (through nods and uh-huh’s), but I can see behind their eyes that this idea is filled with concern. If they were honest about this practice, most of them […]

Better Outcomes Through Coaching (Teens)

Coaching can feel like just a new fad but it is an effective form of communication and problem-solving that we seem to have misplaced with an obsession of having our own opinions and perspectives heard. We can enjoy far better outcomes in communication with teens (or really anyone) if we take an interest and ask insightful questions.

Necessary Leaving

Staying put and sticking stuff out provides great benefits both for your relationships and for the development of your character. There are times, however, when leaving is necessary. Here are some thoughts to help you navigate some important departures.

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