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Nude Efficiency

I recently watched an episode of “Naked and Afraid” on the Discovery Channel.  Yes, I’ll admit to being a fan of the show.  The sociological landscape gets really intriguing when you set a male and female who are total strangers, in the middle of some uninhabitable region on the earth, without supplies of food and … Read more

3 Steps to Closing the Gap in Self-Perception

I regularly use customized 360 assessments in my consulting practice.  After a couple meetings with the client and some candid conversations with peer, up-line and down-line employees, I design a set of questions that cover eight different quadrants having to do with workplace relationships, leadership, and communication.  A specified number of participants complete an anonymous … Read more

The Understanding Trap

Whenever I train managers and supervisors on the importance of developing empathy I get outward assurances that they understand and agree (through nods and uh-huh’s), but I can see behind their eyes that this idea is filled with concern.  If they were honest about this behind-the-scenes response, most of them would admit that showing empathy … Read more

Nice or Kind?

Many parents tell their children to be nice to friends or siblings.  That’s good training, but what does it mean to be nice?  On the surface it seems we are asking children to be polite and not mistreat others.  Often, however, nice implies that I act in a way that pleases the other person.  The … Read more

You Know that Only Happened in Your Head, Right?

I spend a lot of time on the road these days and while I like traveling by car because of the solitude it affords; mind-wandering time is not always that helpful for me.  When my mind wanders I tend to think through anticipated conversations.  You know what that’s like, right?  This practice is especially true … Read more