I recently watched an episode of “Naked and Afraid” on the Discovery Channel. Yes, I’ll admit to being a fan of the show. The sociological landscape gets really intriguing when you set a male and female who are total strangers, in the middle of some uninhabitable region on the earth, without supplies of food and … Read more
Whenever I train managers and supervisors on the importance of developing empathy I get outward assurances that they understand and agree (through nods and uh-huh’s), but I can see behind their eyes that this idea is filled with concern. If they were honest about this behind-the-scenes response, most of them would admit that showing empathy … Read more
Many parents tell their children to be nice to friends or siblings. That’s good training, but what does it mean to be nice? On the surface it seems we are asking children to be polite and not mistreat others. Often, however, nice implies that I act in a way that pleases the other person. The … Read more