3 Steps to Closing the Gap in Self-Perception

I regularly use customized 360 assessments in my consulting practice. After a couple meetings with the client and some candid conversations with peer, up-line and down-line employees, I design a set of questions that cover eight different quadrants having to do with workplace relationships, leadership, and communication. A specified number of participants complete an anonymous … Read more

Skillfully Navigating Workplace Drama

The word drama gets tossed about regularly these days.  Nobody wants it and yet, like rubbernecking the scene of an accident on the highway, most of us have a hard time looking away.  When we get too close to a person acting out their drama it can be quite easy to get sucked in and … Read more

Identifying Communication Filters

In promotion of the release of the Peanuts Movie two years ago, 20th Century Fox put a voice-changing machine on their website where you could record and phrase and it would convert it to sound like the “wha, wha, wha” voice of Charlie Brown’s teacher. I’d link the page here, but sadly they have taken … Read more