3 Steps to Closing the Gap in Self-Perception

I regularly use customized 360 assessments in my consulting practice. After a couple meetings with the client and some candid conversations with peer, up-line and down-line employees, I design a set of questions that cover eight different quadrants having to do with workplace relationships, leadership, and communication. A specified number of participants complete an anonymous […]

Skillfully Navigating Workplace Drama

The word drama gets tossed about regularly these days.  Nobody wants it and yet, like rubbernecking the scene of an accident on the highway, most of us have a hard time looking away.  When we get too close to a person acting out their drama it can be quite easy to get sucked in and […]

Infighting’s True Effect on Cultural Health

In all the current literature addressing conflict in organizations, one observation is without refute:  We are stuck with it. It is a part of the human condition. As long as people still populate offices, boardrooms, break rooms and meetings, conflict is certain to be present.  Acceptance of this reality is helpful because it tells us […]

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